COVID19Coronavirus Information

COVID Business Compliance

Business Compliance and Enforcement Line

The County of Ventura has launched a Business Compliance and Enforcement Line for our citizens and businesses to ask questions or to report possible violations of the County’s Stay Well at Home Orders as they relate to businesses.

Please direct your questions on business compliance or enforcement to either CovidCompliance@Ventura.org or call (805) 202-1805 between 8:00 am and 5:00 pm Monday through Friday. Spanish speakers will also be available to return calls.

Register your business to reopen today at www.vcreopens.com. 

Yes. This is a legally enforceable order. It is against the law to violate this Order, and you may be punished by a fine or imprisonment for doing so.
The current Order goes into effect immediately after midnight, starting at 11:59 p.m., Saturday, April 18, 2020.The Order is currently set to expire on May 15, 2020 at 11:59 p.m. The duration can be either shortened or extended by the Ventura County Public Health Officer. We want to be sure the Order is in place for only as long as necessary, and the Ventura County Public Health Officer, in coordination with the Ventura County Public Health Department, will be closely monitoring the situation every day in order to determine what adjustments make sense.
The following essential activities may remain open: City/County government services:
  • Police stations
  • Fire stations
  • Jails
  • Courts
  • Garbage/sanitation
  • Public Transportation
  • Water, power, and gas utilities
  • Public works construction
  • Residential and commercial construction
  • Airport and Port operations
  • Gas service stations, auto supply and auto repair.
Health care providers, including:
  • Hospitals
  • Clinics
  • Dentists
  • Pharmacies
  • Pharmaceutical and biotechnology companies
  • Medical and scientific research
  • Laboratories
  • Healthcare suppliers
  • Home healthcare services providers
  • Veterinary care providers
  • Mental health providers
  • Physical therapists and chiropractors
  • Cannabis dispensaries, or any related and/or ancillary healthcare services
  • Manufacturers and suppliers of medical/health care related items
  • Healthcare operations does not include fitness and exercise gyms and similar facilities
Food providers, including:
  • Grocery stores
  • Water retailers
  • Certified farmers’ markets
  • Farm and produce stands
  • Supermarkets
  • Convenience stores (require that 33% of gross sales are of food or beverage products)
  • Warehouse stores
  • Food banks
  • Take-out from restaurants, drive-thru restaurants, and delivery from restaurants
  • Food cultivation, including farming, livestock, and fishing
Others, including:
  • Plumbers, electricians, exterminators, house cleaners, gardeners, custodial/janitorial workers, handyman services, funeral home workers and morticians, moving services, HVAC installers/repairs, carpenters, pool maintenance workers, landscapers, gardeners, property managers, private security personnel and other service providers who provide services to maintain the safety, sanitation, and essential operation to properties and other essential activities.
  • Hardware stores and nurseries
  • Banks, credit unions, financial institutions and insurance companies.
  • Organizations and businesses that provide food, shelter, and social services, and other necessities of life for economically disadvantaged or otherwise needy individuals, (including gang prevention and intervention and domestic violence agencies).
  • Laundromats, laundry service and drycleaners
  • Newspapers, magazines, television, radio, podcasts and other media services
  • Educational institutions, including public and private K-12 schools, colleges, and universities — for purposes of facilitating distance learning or performing essential functions provided that social distancing of six-feet per person is maintained to the greatest extent possible
  • Drive-thru car washes, provided the service is automated and no attendants or employees are involved in servicing the vehicles
  • Bicycle stores, including the sales of bicycles, parts and supplies, and the repair of bicycles. Bicycle rentals are not allowed
  • Automobile dealerships and similar businesses with a primary business of automobile sales and long-term leasing “Automobiles” include cars, trucks, recreational vehicles, motorcycles and motorized scooters.
  • Household appliance stores
  • Shoe repair shops; in-person sales of other goods and services not allowed
  • Boat yards and other businesses that provide for safety, security and sanitation of boats stored at docks and marinas, including the repair of boats
Yes. The mail and other delivery services to your home can continue to function, as can food delivery services.
Yes. The Order identifies businesses that deliver goods or services directly to residences may continue to operate.
Only for essential travel. You should avoid being in a vehicle with many other people. In circumstances under which such transportation is needed, you must practice social distancing, cover your mouth and nose if you cough or sneeze, use hand sanitizer or wash your hands before and after rides. Airlines, taxis, and other private transportation providers, like Uber and Lyft, providing transportation services necessary for essential activities and other purposes are expressly authorized in the “Stay Well at Home” Order.
Yes, but only if they provide essential services as described in the order. This would include non-profit operating food pantries, providing housing and services for homeless residents, and many other critical services.
Yes, you can go to the store to buy food, drinks and goods for yourself, for those in your home, and for anyone else that needs help. This also includes medical supplies at a pharmacy and supplies at a hardware store.
Yes. Grocery stores, certified farmers’ markets, water retailers, produce stands, supermarkets, food banks, convenience stores, and similar food retail establishments are encouraged to remain open to provide food and pet supplies to the public. When visiting these establishments, please help retailers maintain at least six feet minimum distance between patrons, including by providing ample space while shopping and waiting in line.
Yes, with certain limitations. Specifically, those golfing must strictly adhere to the Social Distancing Requirements (Provide link here to Definition) in addition to following the following protocols:
  • Motorized carts are not allowed;
  • (No more than four golfers are allowed per group and each group must be stable (i.e., persons may not substitute in or out of the group);
  • A distance of at least 30 feet shall always be maintained between groups of golfers;
  • All ball washers shall be covered, and flag pins shall be removed and the cup on each green shall be inverted or otherwise installed to eliminate high-frequency touch services on the greens and tees;
  • Persons may use a driving range provided that range balls are properly sanitized before distribution to customers (stand-alone golf driving ranges may also operate);
  • Practice putting greens shall remain closed;
  • The “Pro Shop” or similar facility designed for the sale of golf-related equipment and supplies shall remain closed; and
  • The snack shop(s) and restaurant(s) shall remain closed.
Under the new order, automobile dealerships and similar businesses with a primary businesses of automobile sales may open. This includes in-person sales and long-term leasing as well as the operation of repair shops and auto-parts supply stores. Automobile rentals are not allowed. “Automobiles” include cars, trucks, recreational vehicles, motorcycles and motorized scooters.
To report a business operating in violation of this order, you may call the COVID Business Compliance line at 805-202-1805 or email CovidCompliance@ventura.org.
Yes. You can shop for anything that is related to health care, office supplies, and hardware supplies. You should minimize unnecessary trips
Yes, but avoid unnecessary trips.
Yes. “Essential Infrastructure” includes, but is not limited to, water, sewer, gas, electrical, roads and highways, construction, public transportation, internet, and telecommunications systems (including the provisions of essential infrastructure for competing services, business infrastructure, communications, and web-based services).
Yes, but only to pick up food or drinks. You cannot dine-in or eat or drink at the facility. Patrons will not be permitted to dine or congregate in restaurants, bars, and similar establishments.
No. Gyms are ordered closed to the public. However if they choose, they may gather in a single space for the sole purpose of preparing and facilitating live-stream or other virtual communications with their members provided that the number of such staff is the fewest necessary to prepare and facilitate those communications, but in no event in excess of ten (10) persons.
Yes. Please call first to determine if there are any restrictions in place.
Call your plumber or building manager. This Order allows service providers like plumbers, electricians, carpenters, exterminators and building managers to keep working and providing their services to the public. To obtain supplies for a DIY solution, you can also visit hardware stores, which are allowed to stay open under this Order.
Bicycle stores can remain open. This includes the sales of bicycles, parts and supplies as well as the repair of bicycles. Bicycle rentals are not allowed.
Not under the current order.
Not under the current order.
Yes.
No, except virtual services may be provided. The health orders prohibit gatherings of six persons or more in public or private places except as necessary to operate Essential Businesses, Governmental Functions or Services, or Limited Business Operations. Members of a single household may also occupy their home without regard to the rule against gatherings. The orders allow for virtual services to be provided, and the minimum number of persons required to produce virtual or on-line church services (not to exceed ten) may be present at the facility so long as they practice social distancing to the extent feasible. Additionally, to attend a gathering of any size to observe or participate in live or virtual presentations to the gathering, such as faith-based services, concerts, plays, political speeches, movies and similar activities, all of the following protocols must be followed:
  • all activity must occur outdoors;
  • all persons attending the activity must be inside a motor vehicle occupied only by persons from the same household or living unit, not exceeding five persons;
  • all motor vehicles at the gathering must maintain a distance of six feet from all other vehicles;
  • the motor vehicle windows must be closed at all times during the event;
  • all persons must remain in the vehicle in which they arrived at all times during the event;
  • no restroom facilities shall be made available to persons at the facility during the event;
  • no tangible items of any kind, including food products, may be transferred to persons in the motor vehicles;
  • notwithstanding the above, one or more persons, not exceeding five, may enter nearby buildings as necessary to putting on the presentation; and
  • all Social Distancing Requirements shall be complied with to the greatest extent feasible.
The County of Ventura Health Officer encourages community members to celebrate their church services virtually and to help parishioners be creative about engaging children, youth, adults, and elders in services and traditional events via livestream. “Faith leaders clearly have a key role to play in offering comfort and care to Ventura County at a time when illness, isolation and economic hardship come together to burden so many residents and communities. We ask for your support and leadership in helping us mitigate those burdens by reducing spread of COVID-19, assuring optimal care for those who become ill, and speeding community recovery,” said Doctor Levin. Worship service should be live-streamed, recorded or taped to prevent the spread of COVID-19. In person gatherings put people’s lives at risk and now is the time when we must come together by staying a part to save lives and stop the spread of COVID-19. “We appreciate the many organizations and businesses that are following the Stay Well at Home Order. Their efforts are making an impact. We must continue to stay home and social distance,” he added.

While the general rule is that motorized carts are prohibited on golf courses, the Public Health Officer has determined that motorized carts may be used by disabled persons if necessary to engage in golf as a form of outside activity, so long as the following requirements are strictly followed:

  1. Any person wishing to use a motorized golf cart must sign a card stating his name and declaring that he is unable to reasonably engage in golf as an outside activity without the use of a motorized cart because of a physical disability or limitation;
  2. A designated employee of the golf course shall review and sign the authorization card before the motorized cart is allowed on the course;
  3. Any person using a motorized cart on a golf course shall display the authorization card immediately upon request of any employee of the golf course business, or any public employee inspecting the facility;
  4. Motorized carts can be used only by one person at a time, and only the person who is authorized to use a motorized cart may sit in, drive or otherwise operate the motorized cart;
  5. All motorized golf carts shall be thoroughly cleaned and sanitized between uses, and if feasible rental carts should be rotated so that motorized carts are taken out of service at least 24 hours between rentals;
  6. All golf course operators shall have one designated on-duty employee to monitor and enforce compliance with these and all other social distancing requirements while golfers are on the course; and
  7. Repeated, confirmed violations of these requirements may result in closure of the non-compliant business.

Note: The above requirements do not prohibit employees of a golf course from operating golf carts as necessary.

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