COVID19Coronavirus Information

PUBLIC HEALTH ORDERS / COMPLIANCE / FREQUENTLY ASKED QUESTIONS

Health Orders | COVID Business Compliance | General FAQs

COVID BUSINESS COMPLIANCE – PHONE: 844 VC-OPENS | EMAIL: covidcompliance@ventura.org

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STAY AT HOME ORDER AND SOCIAL DISTANCING

Yes. This is a legally enforceable order. It is against the law to violate this Order, and you may be punished by a fine or imprisonment for doing so.
June 14, 2020, 11:59 pm
Yes. Follow updates on www.vcemergency.com. We will also share updates with the media.
Stay well at home is a stricter form of social distancing. There are some differences. Stay well at home means:
  • Stay home (stay unexposed)
  • Only go out for essential services
  • Stay six feet or more away from others
  • Don’t gather in groups
The other concepts from social distancing will continue to apply when you are out shopping or walking or going to the doctor. These include washing hands, using hand sanitizer, disinfecting surfaces, not going out if sick, and staying at least six feet away from others at all times.
The best way to reduce their risk of getting sick, as with seasonal colds or the flu, still applies to prevent COVID-19:
  • Wash your hands with soap and water for at least 20 seconds.
  • Cover your cough or sneeze.
  • Stay home if you are sick.
  • Avoid touching your face.
  • Avoid groups (stay at least six feet away from others).
  • Reduce the time you are around others outside the home, even when at least six feet away.
A family member includes anyone you live with, anyone who is a legal relative of yours, or anyone you treat as a family member.
At least six (6) feet, which is appropriately two to three steps away, including if you are on the bus or train. This is why it’s important to only take public transportation for essential activities–you want to help everyone be able to practice social distancing.
Gatherings—meetings or other events that bring together persons from multiple households at the same time for a shared or group experience in a single room, space, or place such as an auditorium, stadium, arena, large conference room, meeting hall, or other indoor or outdoor space—pose an especially great danger of transmission and spread of COVID-19. As a consequence, State public health directives prohibit professional, social and community mass gatherings. On May 25, 2020, in an effort to balance First Amendment interests with public health, the State Public Health Officer created an exception to the prohibition against mass gatherings for faith-based services and cultural ceremonies as well as protests. Those types of gatherings are permitted so long as they do not exceed 100 attendees or 25% of the capacity of the space in which the gathering is held, whichever is lower. All other mass gatherings are prohibited until further notice.

HEALTHCARE AND HELPING SICK RELATIVES

If you are feeling sick, please first call your doctor, a nurse hotline, or an urgent care center.

Do not go to the emergency room of a hospital unless you have deemed that you have an actual emergency.

For purposes of this Order, individuals may leave their residence to work for or obtain services at any health care provider, including hospitals, clinics, dentists, pharmacies, pharmaceutical and biotechnology companies, medical and scientific research facilities, laboratories, healthcare suppliers, home healthcare services providers, veterinary care providers, mental health providers, physical therapists and chiropractors, cannabis dispensaries with medicinal permits, or any related and/or ancillary healthcare services, manufacturers and suppliers. Health care providers do not include exercise gyms and similar facilities.

To the extent possible, all health care visits that are not cancelled or rescheduled should be done remotely.

If you are feeling sick, please first call your primary care doctor, a nurse hotline, or an urgent care center before going to the hospital. Check online resources like the CDC website if you are worried that you or a loved one has the COVID-19 virus. Do not go to the emergency room of a hospital unless you have deemed that you have an actual emergency. Call 911 or go to the emergency room if you are experiencing a medical emergency.

If possible, walk or drive yourself to the hospital or medical provider. If someone else in your home is sick and can drop you off, that is another good option.

If you have Personal Protective Equipment (PPE) like a surgical mask or N-95 mask, you can wear that to prevent exposing others. If you don’t have that, you could use a temporary method such as wrapping a clean scarf around your mouth and nose to try to reduce droplets when you cough and sneeze. Although this is not an approved method, it is something you can do to avoid exposing others.

Yes. Be sure that you protect them and you by following social distancing guidelines such as washing hands before and after, using hand sanitizer, maintaining at least 6 feet of distance when possible, and coughing or sneezing into a tissue.

Generally no. There are limited exceptions, such as if you are going to the hospital with a minor who is under 18 or someone who is developmentally disabled and needs assistance. For most other situations, the Order prohibits non-necessary visitation to these kinds of facilities. If you need more information, please contact the facility directly by phone. This is difficult, but necessary in order to protect hospital staff and other patients.

You are permitted to provide care or to help with getting supplies for loved ones. But don’t provide care or pick up supplies if you are sick and someone else can do it. If you are sick, please try to self-isolate or take other steps not to expose anyone else to your illness.

SCHOOLS AND CHILDCARE

Childcare facilities may only operate if they comply with the conditions of this Order as they related to child care. Among these conditions, children must be cared for in groups of 12 or fewer, groups of children may not mix with each other, and providers may not circulate between groups.

Yes.

WHAT CAN I DO? WHAT’S OPEN?

You should still try to maintain a least six feet between you and others. When that isn’t possible for short periods, do your best to keep the duration short. Be sure when you are in line that you don’t sneeze or cough onto people. If needed, cough or sneeze into your shirt or into an elbow with clothing on.
Schools, soup kitchens, food banks, and other entities that provide free or reduced priced food goods or meals to students or other members of the public are encouraged to continue providing these services. However, food provided by these establishments to the public may not be eaten on the premises but must instead be delivered or taken away for consumption.
No. You will continue to be able to purchase these items whenever you need them, as stores selling necessary items like grocery stores, pharmacies, and hardware stores will remain open. Please continue to buy normal quantities of these items on the same schedule you normally do. This will ensure that there is enough for everyone.
Yes. Grocery stores, certified farmers’ markets, water retailers, produce stands, supermarkets, food banks, convenience stores, and similar food retail establishments are encouraged to remain open to provide food and pet supplies to the public. When visiting these establishments, please help retailers maintain at least six feet minimum distance between patrons, including by providing ample space while shopping and waiting in line.
Yes, but only if they provide essential services as described in the order. This would include non-profit operating food pantries, providing housing and services for homeless residents, and many other critical services.
Under the new order, automobile dealerships and similar businesses with a primary businesses of automobile sales may open. This includes in-person sales and long-term leasing as well as the operation of repair shops and auto-parts supply stores. Automobile rentals are not allowed. “Automobiles” include cars, trucks, recreational vehicles, motorcycles and motorized scooters.
Yes.
Yes. Please call first to determine if there are any restrictions in place.
Yes.
Yes, but avoid unnecessary trips.
Bicycle stores can remain open. This includes the sales of bicycles, parts and supplies as well as the repair of bicycles. Bicycle rentals are allowed.
Yes. Because cannabis may be used for medicinal purposes, cannabis stores qualify as a “Healthcare Operation” under the broad definition of that term in the current health officer order and therefore are allowed to continue to operate, subject to the restrictions generally applicable to all Essential Businesses under the current health officer order and all otherwise applicable laws.
To report a business operating in violation of this order, you may call the COVID Business Compliance line at 805-202-1805 or email CovidCompliance@ventura.org.
Florists are now permitted to operate under the guidelines of the Stay Well VC Order.
Yes, dog groomers are permitted to operate. They must register and follow the guidelines at www.vcreopens.com
Yes. With the elimination of the essential business model in the local health order, and reliance on the State health order model for critical infrastructure, the Sheriff and local health officer have determined that the gun stores may fully open to the public provided they implement and register site-specific prevention plans as described www.vcreopens.com. 
Yes.
Yes.
Yes.
Yes.
Outdoor photography must comply with social distancing protocols. This activity is allowed for photographing individuals or members of the same household. This is not intended for group pictures or filming that involves members of different households within a six foot proximity of each other.
Yes, churches can be in service. The guidelines issued by the state include distancing measures, including limits on the number of people attending a service, and protocols for disinfecting and cleaning, such as additional hand sanitizer stations and rules around regularly cleaning microphones and other shared items. The guidance includes limiting attendance to 100 people or 25 percent of the building’s capacity, whichever is lower. That limit stays in effect for 21 days after the church reopens. Churches do not need to register to reopen but they will need to post the covid compliance hotline flyer. The complete list of guidelines can be found here.
Yes, they can be open. They must register to reopen and follow the state guidance at www.vcreopens.com.

WHAT’S CLOSED?

No. Entertainment venues like these are not permitted to be open during this Order.
No. Gyms are ordered closed to the public. However if they choose, they may gather in a single space for the sole purpose of preparing and facilitating live-stream or other virtual communications with their members provided that the number of such staff is the fewest necessary to prepare and facilitate those communications, but in no event in excess of ten (10) persons.

SHOPPING, GETTING AROUND, DAILY NEEDS, AND OUTDOOR RECREATION

Yes, you can go to the store to buy food, drinks and goods for yourself, for those in your home, and for anyone else that needs help. This also includes medical supplies at a pharmacy and supplies at a hardware store.
Only for essential travel. Public transit will continue to operate on a limited basis. When using public transit, maintain at least six feet of distance from others.
Yes. All retail stores are open. However, you should minimize unnecessary trips.
Yes. The mail and other delivery services to your home can continue to function, as can food delivery services.
Yes. The Order identifies businesses that deliver goods or services directly to residences may continue to operate.
Only for essential travel. You should avoid being in a vehicle with many other people. In circumstances under which such transportation is needed, you must practice social distancing, cover your mouth and nose if you cough or sneeze, use hand sanitizer or wash your hands before and after rides. Airlines, taxis, and other private transportation providers, like Uber and Lyft, providing transportation services necessary for essential activities and other purposes are expressly authorized in the “Stay Well at Home” Order.
Yes dine in options are now permitted.
Yes, retail is now open. Both indoor and outdoor malls are open.
Yes, they can be open.
Yes. Anyone is allowed to use a golf cart on the course. These are limited to single-use.
While public pools are closed, pools managed by HOAs are allowed to open for residents of the complex where the pool is located. Pool use is regulated by the HOA.

WHAT CAN I DO WHILE AT HOME?

Restaurants, cafes, food trucks, and similar establishments may remain open to supply meals to the public via delivery and carryout. You can also purchase prepared foods at grocery stores, supermarkets, certified farmers’ markets, convenience stores, and other such food retailers.

If you will be both outdoors and not in close contact with people, yes. Otherwise, no, because fitness and exercise gyms and similar facilities will be closed.

Call your plumber or building manager. This Order allows service providers like plumbers, electricians, carpenters, exterminators and building managers to keep working and providing their services to the public. To obtain supplies for a DIY solution, you can also visit hardware stores, which are allowed to stay open under this Order.

Do your best to entertain your children with games, reading, puzzles, and TV/videos at home. Engage them in educational online tools. However, you should not take them to the playground or arrange playdates. Children are not able to maintain social distance, and even adults are prohibited from socializing with friends in this manner. It is essential that we stop the spread of the virus by not having in-person social interactions.

Yes. Be sure that you distance yourself at least six feet from other pets and owners.

WHAT DO I DO ABOUT WORK?

Yes. “Essential Infrastructure” includes, but is not limited to, water, sewer, gas, electrical, roads and highways, construction, public transportation, internet, and telecommunications systems (including the provisions of essential infrastructure for competing services, business infrastructure, communications, and web-based services).

The Order allows you to take steps necessary to take your children to authorized childcare. Otherwise, you should address childcare needs as you are able given the constraints of the situation.

Yes, as long as your employer permits it.

Unless your work includes an essential function, you cannot go to work. You may have the virus and not know it, or you might get it and risk infecting those you live with.

TRAVEL

Yes. You should maintain social distancing on your way home, and then you will be subject to the limitations in this Order. If you prefer to stay indoors at your current location, you are encouraged to follow this Order while outside the County of Ventura in order to protect yourself and others.

The Order requires that you stay in your place of residence. Traveling runs the risk of spreading the virus to other areas and exposing new populations. Do not travel. As explained above, if you live outside of the County of Ventura, you are allowed to travel to and from work if your work is essential business, or if you need to travel to the County of Ventura, for another essential service like medical appointment.

If you have a car and can return home via travel, you may do so if you are following social distancing protocols. If you have a flight or other travel, you should check first with the carrier to see if they are still operating and what protocols they recommend. You are strongly encouraged to shelter in place when you arrive at your destination to avoid infecting anyone else in your home community.

If you need to stay longer, coordinate with your accommodations as best you can.

WHERE CAN I FIND ADDITIONAL INFORMATION?

For recommendations on how to protect your family members and loved ones, please visit: Please follow the President’s Coronavirus Guidelines for America — 15 Days to Slow the Spread of Coronavirus (COVID-19). For pets:
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